Frequently asked questions

Businesses, organisations, entrepreneurs, students, homeowners, professionals and individuals. You do not need to represent a company to enquire.

Yes. Explain the problem or the result you want and we will help identify the right service or approach.

Pricing depends on scope, complexity, equipment, materials, time, location and third-party services. We provide a quote or estimate before proceeding.

No responsible provider can. Maintenance, security controls, monitoring and recovery planning help reduce the risk.

Any electrical work must follow applicable regulations and be done by appropriately qualified personnel. Availability is confirmed before engagement.

Yes. If a change affects scope, price or timeline, we review and agree it before additional work proceeds.

Eight2five Innovation Hub, Cnr Jason Moyo & First Street, Harare, Zimbabwe. Please confirm an appointment before visiting. You can also call or WhatsApp 0785 347 065 or 0771 848 572.

No. We welcome enquiries about smaller technical problems as well as larger projects. The scope depends on the service and our ability to accommodate the work.

Yes, depending on the platform, codebase, available access and the type of work: bug fixing, maintenance, performance, new features or troubleshooting.

When requirements and deliverables are clear, a fixed price may suit. Other work suits time-based or staged arrangements. The pricing structure is agreed before work starts.

It depends on complexity, scope, availability of equipment, access to existing systems, client feedback and external dependencies. We discuss timing during planning.

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